CrossLoop for PC Remote Control
If you're like me and considered the PC guru in the family and everyone calls and tries to give you a verbal description of what is on their screen and asks you to "fix" it, then you've been through the struggles of hoping for some type of PC remote control. I can remember installing PCAnywhere on computers just so I could get on, correct the problem and get off, a daunting task on the old 33k direct-dial land lines.
If you've used GoToMyPC in the past, now there's an alternative called CrossLoop. But, CrossLoop has an awesome twist that will allow you to demote yourself from family PC guru to referral source. The twist of CrossLoop is the expert advice aspect. People with specific skillsets (XP, Office 2003, Photoshop, etc.) can go to the site and register as having expertise in a particular area, along with an hourly or per minute rate that they charge for their services. Users with a need for help can then register on CrossLoop and search for a helping hand who they can then pay via PayPal. Both users download the CrossLoop client (a tweaked version of TightVNC) and thus another way to get Uncle John the help he needs for his old Win98 PC.
Although I haven't had a chance to dive into the Marketplace aspect of CrossLoop, I have tested the remote control piece and it works like a champ. You can use CrossLoop for free to remote control someone's PC and either view their desktop or take control of the desktop. I do hope that they will have a Review the Helper section much like oDesk or Amazon's product reviews so you have some assurance that the help you're paying for is highly rated.
As always, check it out and let me know your thoughts.
2 comments:
Thanks from all of us for sharing your experience with CrossLoop with all, Charles. You so get our vision!!
get help on windows virus issues, lost documents, backup, malware, infections, slow computers etc - you name it and there are over 10,000 Helpers ready to bail one out!
Please feel free to email me if you or your readers have questions at anytime!
Have a great weekend
Great review. Sometimes in my support of other computer users they are using foreign-language versions of Windows. I still need their help in translating error messages, etc. It would be nice of CrossLoop had some language interpreter function that would present all Windows dialog in English.
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